Frequently Asked Questions
Quick, plain-language answers to common questions about reporting procedures, verification, and legal rights.
Immediately dial 1930 within the first 2 hours (Golden Hour). Keep transaction UTR numbers, debit SMS, sender/receiver UPI IDs, and bank account numbers ready. Also file an incident report at cybercrime.gov.in. Inform your bank to block the account/card.
A First Information Report (FIR) is registered for serious cognizable offenses (theft, physical assault, robbery, cyber fraud) where police can initiate immediate investigation and arrest. An NC is recorded for non-cognizable matters (verbal disputes, simple lost items) where police cannot arrest without court orders.
Yes, under administrative orders issued under the Maharashtra Police Act, landlords must register their tenant details for public safety and neighbourhood security. This can be submitted online or via standard forms at your local police station without any police verification fee.
Visit the official portal at mahatrafficechallan.gov.in. Enter your vehicle number and last 4 digits of chassis number. You can review violation photographs. If the challan is incorrect (e.g. wrong vehicle number or cloned plate), you can click 'Grievance' to submit proof.
Still have questions or need specific assistance?
Our digital assistant Sahayak is ready to help 24x7, or you can send a message directly to our citizen desk.
